What's my account number

Gynex currently does not issue account numbers. Accounts are maintained alphabetically by Billing Name.

When will my package arrive?

All packages are shipped from Texas. This map shows how long Ground packages generally take. Gynex will ship FedEx Ground unless otherwise requested.

What is the pricing for _______________?

All current pricing is located on the website or in our most recent catalog. If you would like a copy of our catalog, you can download it here.

What is Gynex return policy?

Does Gynex do sharpening and repairs on instruments?

Yes. Contact us at 425-882-1179 for more information.

Where can I can get an IFU/Care & Cleaning for my instrument?

All Care & Cleaning and IFU’s are sent with the instrument. If you happen to lose your copy, please feel free to call us at 425-882-1179 or email service@gynex.com.

Does Gynex have a representative in my area?

Gynex does not have sales representatives. We are located in North Richland Hills, Texas. If you would like to meet with us and see our instruments in person, please find an event near you. We attend ASCCP/ACOG/AAGL.

Does Gynex offer samples or trial periods on products?

Gynex does not provide samples, rentals or trials to customers.

If you have any further questions, please feel free to contact us at 425-882-1179 or service@gynex.com or contact.